Returns & Exchanges
At Rebag, we want you to be completely satisfied with your luxury purchase. If your item isn't a perfect fit, you may return it within 7 days of delivery for a full refund or store credit.
Initiate Your Return
Log into your Rebag account and visit your order history to select the items you wish to return and generate a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the item in its original packaging, ensuring all security tags are intact and all accessories, such as dust bags and authenticity cards, are included.
Ship It Back
Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized shipping carrier location within 2 business days.
Inspection and Refund
Once our experts verify the item's condition and intact security tags, we will process your refund to your original payment method within 10-15 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing